
SOCIAL MEDIA SERVICES
The Opallios team is dedicated to helping businesses harness the capabilities of social media to maximize brand recognition and customer retention for their organization.
Companies can use social media to explore business opportunities and customer needs. Brands can use social data to improve their business. From product development to supply chain management to real time sales and marketing, social data can inform every decision. However, the challenge is to know how to find, manage, and analyze potentially large quantities of relevant social data. This is where Opallios can help.
our customers speak
During Splunk’s move into larger and demanding enterprises, the data volumes and user load were constantly being pushed to the limits by our customers. In order to get ahead of the curve, we brought in Opallios to help take a fresh end-to-end look at Splunk’s performance and scalability. They quickly helped identify opportunities of improvement, mentor engineers, and helped with our suite of performance tests to measure our progress release over release.
Boris Chen, VP Engineering Splunk
our customers speak
Opallios delivers high quality and value to their customers in a timely fashion and within the allocated budget, even when they are not very familiar with a particular technology stack. Their experience with mission critical enterprise systems clearly shows in the architecture and development of the solutions they build, providing an incredible added value for any customer.
Rocky Vienna, Principal, CIOPS
our customers speak
The Opallios team came over to our rescue when we were having serious performance problems. They methodically analyzed the architecture of our system and using a very realistic simulated load quickly determined the hot spots and identified opportunities for improvement. After a few weeks they had increased the performance of our system by a couple of orders of magnitude.
Ron Starling, Software Architect Intuit Tax Online
our customers speak
The Opallios team helped us with the performance issues we were having with our main product. They found the issues and helped us solve them. It was great, because they also mentored us on the methodology and processes they use for performance engineering, allowing us to integrate them in our release cycle.
Miguel Lamy, Operations Manager SIAG
At Opallios, we utilize big data for social media monitoring, customer service, product development, and other important areas for our clients:

Social media marketing doesn't mean simply measuring traffic from social sites. We utilize social big data to understand the overall reach and volume of these activities, showing you the true impact of your social media efforts.

Turning to social networks for customer service is becoming more popular due to the realtime nature of social media. We design products that help gathering cross-channel data to enable you to make business decisions that meet customers' expectations.

At Opallios, we stay on top of the changing trends in social media, so we can help our clients assess and understand the best products to develop. We follow and analyze trends and opinions, so we can understand what to develop through social data.

Every brand mention on social media is an opportunity. We make sure you have the data you need to win that moment. We provide the URL Shares, media, mentions and other information you need to make each opportunity a success.
Opallios experts design solutions that capture and report on key elements in the social media interaction space, driving critical decision making in an organization.
Featured Case Studies
Opallios delivered a greatly improved cloud-based solution which included a rapid deployment toolkit, enabling installation in several countries over 8-15 weeks.
Opallios developed a custom Splunk app that analyzed and provided visualizations of data collected by security sensors on a real-time and historical basis and issued alerts when security threats were detected.
Opallios delivered a Hadoop / Hive based system that proactively addressed the reliability issues and improved business flows, with minimal SQL developer retraining needed.
Opallios delivered a Hadoop / Hive based system that proactively addressed the reliability issues and improved business flows, with minimal SQL developer retraining needed.
Opallios delivered a greatly improved cloud-based solution which included a rapid deployment toolkit, enabling installation in several countries over 8-15 weeks.
Opallios delivered a greatly improved cloud-based solution which included a rapid deployment toolkit, enabling installation in several countries over 8-15 weeks.
Opallios developed a custom Splunk app that analyzed and provided visualizations of data collected by security sensors on a real-time and historical basis and issued alerts when security threats were detected.
Opallios delivered a clustered system based on Apache Storm and ELSA, with JAVA and Spring framework middleware.
Opallios delivered a clustered system based on Apache Storm and ELSA, with JAVA and Spring framework middleware.
Opallios delivered a clustered system based on Apache Storm and ELSA, with JAVA and Spring framework middleware.
Opallios delivered a clustered system based on Apache Storm and ELSA, with JAVA and Spring framework middleware.
Opallios delivered a greatly improved cloud-based solution which included a rapid deployment toolkit, enabling installation in several countries over 8-15 weeks.
A cloud-based analytics and reporting solution that integrates data from Salesforce, Marketo & other internal systems to enable sales analytics, ability to respond quicker to market changes and reduce the cost of reporting.
A warranty analytics solutions that improved ability to detect the issues and perform detailed root cause analysis, thereby xpenditures, improving the vehicle service quality and customer satisfaction.
LEARN MORE ABOUT OTHER INDUSTRY SERVICES

Healthcare
With extensive product development experience in the Healthcare industry, our team can utilize the latest technology platforms like Salesforce, Pentaho, J2EE, etc. to design reliable, HIPAA compliant healthcare solutions that enhance your existing systems.
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Financial
We have strong expertise in designing financial services products and in working with big data in finance. We can also help improve core finance functions including transaction processing, risk, and performance management activities.
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Hospitality
We offer development of integrated solution approaches which apply innovative product concepts in the hospitality industry to better leverage big data, and improve customer engagement, while ensuring quality and reliability.
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